Research Methodology On Customer Service Behaviour

Research Methodology On Customer Service Behaviour 3.1 Introduction In service organizations an individual’s performance will vary depending on multiple factors that are out of systematic and instrumental control. These results depend on creativity and innovation of the service employee. The importance of frontline employee’s service behavior is demonstrated by the organizational outcomes that are a … Read More»

Research Relating Towards Stock Broking Firms

Research Relating Towards Stock Broking Firms 3.1 Introduction This chapter discusses an overview of common research methodologies used in the social sciences. The methodology implemented in the study will be implemented afterwards in an online survey along with the explanation of its justification. The chapter stresses on the research paradigm, research methodology, questionnaire design and … Read More»

Market Efficiency In An Emerging Market

Market Efficiency In An Emerging Market This unprecedented rise of China and India to global economic superpowers has defied all expectation and shows no signs of waning. Even in the tough economic condition of the past few years both countries have registered growth rates which are close to the highest in the world. But has … Read More»

Dissertation Methodology: Green Marketing and Green Purchasing

Green marketing and green purchasing behaviour This chapter consists of numbers of sections. First, we will introduce and discuss about marketing follow by green marketing, the evolution of green marketing and also the green purchasing behavior in Malaysia. Besides, it also reviews the green purchasing behavior and the literature on the factors that affect the … Read More»

In Today's Highly Competitive Business

In Todayss Highly Competitive Business Due to the ever increasing competition, almost all organizations are now finding it hard to compete on price alone rather they are developing other strategies in order to survive the fierce competition. (Cook, 2008) states that most service sector organizations are depending on supreme quality customer care strategies in order … Read More»

The downfall of the Textile Industry

The downfall of the Textile Industry The textile industry of Pakistan has been facing the worst crises for the last two years and suffering from serious problems including, high energy cost, shortage of electricity, high cost of borrowing, utility bills, poor off-take of products, decreasing quotas, high oil prices, high transportation costs, low quality raw … Read More»

HRT And The Risk Of Breast Cancer

HRT And The Risk Of Breast Cancer Methodology is the set of principles of research that guides the researcher to decide the type of research method which would be most appropriate considering the type of question the study is undertaken to answer, based on its core theoretical and philosophical hypothesis (Sim and Wright, 2000). Hence … Read More»

Impact Of Social Networking In Small Enterprises

Impact Of Social Networking In Small Enterprises Methodology Example Small and medium-sized enterprises are considered as an integral part of the economy of a country. UK is comprised of 2.7 million firms out of which approximately 99.8% are comprised of less than 250 employees (DTI, 2000). The SMEs comprising of up to 249 employees account … Read More»

Dissertation Methodology: Qualitative Research On Group Of People in Education

Qualitative Method Research Methodology On Group Of People in Education Introduction In this chapter, selected research design and methodology of the research will be discussed. The discussion will include subjects, samplings and instruments. Thereafter, the procedures of data collection and the nature of the analysis will also be discussed in this chapter. The selection of … Read More»

Benefits Of Enterprise Resource Planning In Bharat Electronics

Benefits Of Enterprise Resource Planning In Bharat Electronics Methodology Example Management is term which has numerous definitions according to the circumstances based on which it is defined. Even though the widely accepted definition is ‘getting things done’; how and when are depended upon the management theory applied in the process of getting things done. The … Read More»



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